Enterprise Portal: Access to images and keys

About 3 min

Enterprise Portal: Access to Images and Keys

Everything required to install Stormbpmn Enterprise is provided exclusively through the portal portal.enterprise.stormbpmn.comopen in new window: access to images in a private registry, license keys for each installation, and the trial period. We do not provide access or keys via email, messengers, or through a manager.

You cannot install Stormbpmn without registering on the portal

Register on the portal before starting the installation. Without this, you will not have either registry login credentials or a license key.

Registration

Open portal.enterprise.stormbpmn.comopen in new window and click "Sign up".
Provide your work email, country, and the organization's tax number (for Russia — INN) — the same one as in the contract with Stormbpmn.
If a license contract has already been signed, specify its number: it is listed on the first page of the contract.
Follow the link in the email. The link is valid for 30 minutes. There is no password in the portal: a new link is sent to your email with each login.

What happens next depends on the contract:

Situation	What happens
A valid license contract number is specified	Access is granted immediately
The contract number is not specified or does not match	A manager will review the request within one business day and email you
No contract yet	The portal will process a request for a trial period: 30 days, 10 users, all modules. After approval, installation steps will appear in the portal

Add colleagues from your organization in the "Colleagues" section: each employee who installs or maintains Stormbpmn needs their own login.

Keys are provided only by a license contract

A technical support contract does not include keys or image access. You need a valid license contract or an approved trial period is required.

Image access

Stormbpmn images are located in the private registry registry.stormbpmn.com, project stormbpmn-enterprise. In the portal section "Image access", issue a company robot account. It is read-only.

Click "Get access". The portal will display the login and secret.
Save the secret immediately, for example, using the "Download JSON" button: we do not store it and will not display it again. If the secret is lost, issue a new one in the same section. The previous secret will stop working.
Log in to the registry on the installation server:
```
docker login registry.stormbpmn.com -u '<portal login>'
```
The robot account login contains the character $, so enclose it in single quotes.

Use this login to download all images mentioned in the documentation:

Image	Purpose
`registry.stormbpmn.com/stormbpmn-enterprise/stormbpmn_fullstack_enterprise`	Application
`registry.stormbpmn.com/stormbpmn-enterprise/storm-des`	Simulations (DES)
`registry.stormbpmn.com/stormbpmn-enterprise/storm-media`	Voice Input
`registry.stormbpmn.com/stormbpmn-enterprise/pgvector:pg17`	PostgreSQL mirror with pgvector
`registry.stormbpmn.com/stormbpmn-enterprise/gotenberg:8`	Gotenberg mirror for PDF export

Server without internet: download the images on a machine with access to the registry and transfer them to the internal registry — see "Manual Installation" and "Kubernetes → Closed Environment".

During the trial period, the robot account is valid until the end of the period. If the period is extended, issue a new secret: the previous one works only until the old expiration date.

Installations

A key is issued for an installation registered in the portal. In the Installations section, register a test and a production installation and complete the questionnaire: environment, OS, deployment method, PostgreSQL version, and the contact person to notify if something happens to the installation. We will not issue a key without the questionnaire.

Per the license agreement, one test and one production installation are registered.

License key

The key LICENSE_KEY_V2 is bound to the activation code of a specific installation. Its composition (license type, seats, AI and DES modules, term) is taken from the contract. To change the composition, contact your manager: after the contract is amended, a new key is issued in the portal.

First key

Install Stormbpmn and open https://<ваш домен>/admin-onboarding. No login is required.
Copy the entire activation code from the "Your activation code" block, without truncation.
In the portal, open "License keys", select the installation, paste the code, and click "Get the key".
Set the key in the environment variable LICENSE_KEY_V2 and restart the container. For details, see the section "How licenses work".

Renewing the key

The key is issued for no more than three months and not beyond the contract expiration date. To renew it:

Update Stormbpmn to a version no older than three months. New keys are issued only for recent versions: before issuance, the portal verifies that the company has downloaded this version.
In Stormbpmn, as an administrator, open "Administration" → "License" → "User Activity", click the arrow next to "Download XLSX", and select "Download Telemetry (JSON)". The file is valid for 7 days.
In the portal, upload the file to the installation card and click "Renew the key".

The previous key remains valid until its expiration date.

Lost key

In the installation card, click "Lost the issued key? Get it again" and paste the activation code for this installation. The portal will issue the same key with an expiration date no later than the originally issued one.

If something goes wrong

The portal displays "No active contract" — the license contract has expired or has not yet been concluded. Contact your manager: the contact details are shown in the portal.
You need an additional installation beyond the contract (DR site, clone) or a different key configuration — contact your manager. Once the contract is updated, the key is issued in the portal.
Error in the portal itself — write to help@stormbpmn.com.